Frequently Asked Question

Using the Outlook Booking with Me Feature
Last Updated about a month ago

Any user with an Exchange Online license has access to Bookings with Me unless the organization disables the feature for the entire tenant or individual users. This is available for JACAN Staff through Office365 Outlook (not the desktop Outlook). Booking with Me is a separate app that uses Exchange Web Services (EWS) API calls to interact with user calendars. 

Using Booking for Me

The Create bookings page link appears in your Outlook Online calendar (Figure 1). The link is not available in Outlook for Windows or Mac. After creating a bookings page, the link changes to Edit bookings page.

The link to create a personal bookings page
Figure 1: The link to create a personal bookings page

Clicking the link brings up a draft bookings page for you to populate with meeting type. A meeting type defines the characteristics of a meeting you’re willing to accept, including:

  • Public or private: Anyone with the link to your bookings page can select from the defined public meeting types to create a meeting in your calendar. Only those with the link to a specific private meeting event can create those events. You might have a private meeting type that can be scheduled immediately at any time by selected co-workers and a public meeting type for everyone else.
  • When it can happen: By default, you use the working hours defined for your calendar, but you can amend the available hours. For instance, you might decide to reserve slots between 10 AM and 11 AM each morning for meetings.
  • How long a meeting will be: The default is 30 minutes. It can be as short as 10 minutes
  • Where the meeting will be: The default is to create online Teams meetings, but you can define another location.
  • Create buffer times before and after meetings so that you don’t end up with back-to-back events. The buffer time is defined in minutes.
  • How close to right now someone can schedule a meeting. The default is one hour from current time, meaning that someone can look for a time slot in your calendar an hour ahead of the current time. As you may want to review meetings to decide if you will accept them or reschedule as necessary, a longer lead time might be better.


Figure 2 shows how to populate the settings for a new meeting type.

Creating a meeting type for Booking with me
Figure 2: Creating a meeting type for Booking with me

Each meeting type has a separate link used to make bookings. You don’t have to define all the meeting types immediately as you can add more over time. Just one is needed to create your booking page, after which it can take ten or so minutes for the service to set up.

Sharing Meeting Types

When the bookings page is ready, you can share its link with other people. The Share option generates a link like Book time with [your name], which expands to a link to the BookWithMe service running on Outlook.com.

The important point to understand is that anyone with the meeting link (public or private) can book a meeting with you, even if they don’t have a Microsoft account.

You can share the link to your bookings page by copying it to include in a document, email, or Teams message, or by adding it to your email signature. 

Booking Meetings

To book a meeting, anyone can use the link to someone’s bookings page. Booking with Me displays the page. They can then select the meeting type from the set displayed on the page and then choose a meeting time (Figure 3).

Booking a meeting through a personal bookings page
Figure 3: Booking a meeting through a personal bookings page

When someone schedules a meeting through Booking with me, both the requester and the person who hosts the meeting (the meeting owner) receive email confirmation. The meeting owner receives email to tell them that someone set up a meeting through their bookings page. The requester receives a regular meeting invitation. If the meeting is online, the invitation includes any custom Teams meeting information defined by the organization. To make this happen, the Bookings service impersonates the meeting owner and creates a meeting in their calendar with the person who requests the meeting. The calendar event is like any other event and can be updated or cancelled as necessary. This includes changes made by the requestor, who can use a link in the meeting invitation to access meeting details to reschedule or cancel the event.

Email notification that someone's made a booking
Figure 4: Email notification that someone’s made a booking


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